Professional profile
Senior technical project and programme manager with over 20 years’ experience delivering change across
financial services and insurance. Combines a background in network and security architecture with
delivery expertise spanning cybersecurity, infrastructure and CI/CD capabilities. Experienced in
managing budgets of approximately £4.6 million and coordinating delivery across multiple teams. Coaches
delivery teams, simplifies processes and manages complex dependencies, with a track record of recovering
troubled projects and improving delivery performance.
Professional experience
Euroclear SA/NV
Epic Delivery Owner
Dec 2023 – Present
Accountable for epic-level delivery across multiple Scrum teams within the Continuous
Integration tribe, with responsibility for roadmaps, budgets of approximately £4.6 million
and dependencies between epics.
- Own and maintain delivery roadmaps and budgets, coordinating dependencies and
identifying opportunities across epics.
- Coach Scrum Masters and Product Owners to strengthen delivery practices and support
effective ways of working across teams.
- Lead delivery of CI/CD capability enhancements across on-premises and Microsoft Azure
environments, covering infrastructure as code, Terraform and YAML pipelines.
- Coordinate delivery of cybersecurity requirements and integration between CI/CD
capabilities and code management tools.
- Oversee business recovery work involving Kafka and MQ on the mainframe, spanning proof
of concept and subsequent recovery capabilities.
Direct Line Group
Senior Project Manager
May 2011 – Dec 2022
Led business and technical teams of up to 10 colleagues, alongside offshore and outsourced
supplier teams of up to 20, with project budgets of up to £2.5 million. Managed a portfolio
of seven cybersecurity projects, drawing on expertise in network security and infrastructure
solution design.
- Secondment: PCI DSS Compliance Manager, 2016–2017.
- Delivered information security platform upgrades covering data loss prevention, threat
intelligence, encryption and identity and access management, including CyberArk tooling.
- Implemented a new SIEM platform to replace an obsolete system, meeting a
regulator-mandated deadline.
- Recovered two underperforming branded insurance projects, avoiding significant penalties
associated with delivery delays.
- Saved £600 per day by agreeing a simplified approach to penetration testing, removing
the need for external testers.
- Reduced cycle times by 30% during early implementation by coaching squads to optimise
workloads using ActionableAgile metrics.
- Helped transition the organisation to Agile delivery, coaching squads in Scrum, Kanban
and Flight Levels and supporting remote delivery during COVID-19 lockdowns.
- Integrated new systems with the legacy IT estate as part of a wider change programme,
delivering on schedule and within budget.
Earlier career
Royal Bank of Scotland GBM
Senior Project Manager and Interim Programme Manager
2005–2010
ING Bank NV
Technical Project Manager; Network and Security Architect
2002–2005
Beyond the workplace
Former Justice of the Peace, North Kent Bench (2011–2022).
Member of an events committee supporting local parish community activities.
Interests: hiking, tabletop and video gaming, historical European martial arts (HEMA), archery
and model flying.